1. Introduction

Welcome to Homely Maids. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with applicable laws, including the Illinois Personal Information Protection Act (PIPA) and the Biometric Information Privacy Act (BIPA).

2. Information

We CollectWe may collect the following types of personal information:

• Personal Identifiers: Name, address, phone number, email address.
• Payment Information: Credit card details or other payment information.
• Scheduling Information: Details about your service appointments.
• Biometric Information: If applicable, data such as fingerprints or facial recognition, in compliance with BIPA.

3. How We Collect Information

We collect information through:

• Direct Interactions: When you provide information by filling out forms on our website or during service appointments.
• Automated Technologies: Through cookies and similar technologies when you interact with our website.
• Third Parties: From service providers that assist us in providing our services.

4. Use of Information

Your information is used to:

• Provide and manage our cleaning services.
• Process payments and invoices.
• Communicate with you regarding appointments, promotions, and updates.
• Improve our services and website functionality.
  Ensure compliance with legal obligations.

5. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party companies that perform services on our behalf, such as payment processing and scheduling.
• Legal Obligations: When required by law or to protect our rights and safety.
• Business Transfers: In connection with any merger, sale, or transfer of company assets.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. In accordance with PIPA, we maintain reasonable security procedures and practices to safeguard data.

7. Your Rights

Under Illinois law, you have the right to:

• Request access to the personal information we hold about you.
• Request corrections to any inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain exceptions.

8. Biometric Information

If we collect biometric information, we will:

• Inform you in writing about the specific purpose and length of term for which it is being collected, stored, and used.
• Obtain your written consent prior to collection.
• Not sell, lease, trade, or otherwise profit from your biometric information.
• Comply with BIPA requirements for data retention and destruction.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Phone: 312-248-6623
Address: 627 N York st Elmhurst Illinois 60126