Terms of Service
Terms of Service
Effective Date: 04/09/2025
Welcome to Homely Maids! Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using our website and services operated by Homely Maids (“us”, “we”, or “our”).
By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree, you may not access the website or use our services.
1. Services
Homely Maids provides residential and commercial cleaning services. All appointments are subject to availability and confirmation.
2. User Responsibilities
When booking our services, you agree to:
- Provide accurate and complete information.
- Ensure safe and reasonable access to your property.
- Treat our team with respect and professionalism.
3. Payments
All payments must be made through our approved payment methods. Full payment is due at the time of booking or service completion unless otherwise agreed upon.
4. Cancellations and Refunds
You may cancel or reschedule your appointment up to 24 hours in advance without penalty. Late cancellations may be subject to a cancellation fee. Refunds are issued at our discretion.
5. Damage and Liability
While we take great care with your property, Homely Maids is not responsible for:
- Pre-existing damage.
- Items not disclosed as fragile.
- Damage due to improper installation or wear and tear.
If damage occurs and we are at fault, we will work with you to resolve the issue fairly.
6. Privacy Policy
We respect your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
7. Intellectual Property
All content on our site—including logos, text, graphics, and photos—is the property of Homely Maids and may not be used without permission.
8. Modifications
We reserve the right to update or change these Terms at any time. Changes will be posted here with the updated effective date. Continued use of our services after changes means you accept the new Terms.
9. Contact Us
If you have any questions about these Terms, please contact us at [email protected] or through our contact page.